Customer service assurance notice regarding the COVID-19 coronavirus outbreak

Customer service assurance notice regarding COVID-19

In light of the recent outbreak of the COVID-19 coronavirus, we would like to assure you that our software, systems and customer service will continue as normal.

We have implemented our company policy designed for situations like these and all members of staff are now fully briefed and operational within this policy.

This includes the ability to work from home or isolated areas and replicate exactly the same level of duty and service provided from the office.

Our secure software systems are cloud-based, running on the industry-leading Google Cloud Platform infrastructure and there is no reason for any software downtime, access problems or performance issues.

We do not anticipate anything but a regular service but if you have any questions or need any help with your own policies, please contact us at any time through support@goproof.net or +44 (0)1902 375651.

Tags:
Coronavirus, Covid-19, Customer Service
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